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Returns and refunds


Your 100% satisfaction is important to us. We offer a 30-day exchange and return policy:

  • If a product is damaged upon delivery we offer 100% refund.
  • Time: We have a 30-day Return & Exchange policy, since the item has been received.
  • In order to qualify for a return, the goods must be opened, unused, intact and accompanied by proof of purchase.
  • For returns, please send an email to dreamar.service@gmail.com with the subject 'Returns' and include the order number, name and reason for return.
  • We will provide you with instructions on where to send the returned goods. Customers are strongly advised to obtain proof of shipment when returning goods 
  • Please note that customers are responsible for the shipping costs of returned items.
  • When the returned item is received and inspected, the customer receives a confirmation email, notifying the status of the refund.
  • If the refund is approved, then it will be processed and a credit will be automatically applied to the customer’s credit card or the original payment method shortly after.